INSIDE DOUGLAS COLLEGE / APRIL 11, 1989 Workshop Deals With Anger All of us experience anger at some point in our lives, but for some people anger leads to violence or abuse. Dr. Bob Gilliland says there are thousands of triggers for anger, including job frustration, grief, guilt, criticism and emo- tional hurt. Anger patterns are usually laid down in childhood, he says, and people act out those patterns in their adult lives. "Anger is often a way for men to handle feelings of dis- comfort," he says, "and that’s why we’re seeing an increase in physical or verbal abuse. It’s a way of acting out anger, a stress response." De-escalating Anger and Violence is the topic of a two- day workshop at Douglas Col- lege April 20 and 21. It is run by Dr. Gilliland who has a master’s degree in social work and a doctorate in psychology. The course is designed for people working with angry and potentially violent or abusive clients. Gilliland says it will be of use to social workers, counsel- lors or those who work with families where anger is a sig- nificant problem. "It’s a workshop to make people more comfortable in deal- ing with anger." "We present a picture of the anger cycle and teach people how to come to grips with the anger response. Many people literally freak out when the Dorothy Jones and Drew Young present the proceeds from the benefit performance of "Inherit the Wind" to Randi Duke and Cathy Daminato of the Douglas College Foundation. The performance raised $300 in support of student scholarships and bursaries. people they’re working with get angry, especially if it leads to violence or abuse," he says. "If we de-escalate anger or defuse it, abuse and violence won’t occur." Dr. Gilliland will present a model for understanding and identifying anger, and par- ticipants will learn how to assess their clients potential for violence or abuse. The best way to de-escalate anger, says Dr. Gilliland, “is to identify what the person is feel- ing or thinking, and then talk them through it." A common example of acting out anger, says Dr. Gilliland, is the man who has a rough day at work and takes it out on his wife and kids. “We call it the dump- ing phenomena," he says. "We must help the man understand why he’s really upset. We can teach him to identify the early signals or warning signs, before his anger leads to violence or abuse." Dr. Gilliland says crisis and emergency phases of anger will be discussed in the workshop, and appropriate strategies for in- tervening will be identified. De-escalating Anger and Violence will be offered Thursday April 20 from 7:30 p.m. to 10 p.m., and Friday April 21 from 9:30 a.m. to 4 p.m. The fee is $60. For more information, call Douglas Col- lege at 520-5479.