VOLUME XVII, NUMBER 20 8 INNOVATION ABSTRACTS PUBLISHED BY THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD), COLLEGE OF EDUCATION, THE UNIVERSITY OF TEXAS AT AUSTIN * WITH SUPPORT FROM THE W. K. KELLOGG FOUNDATION AND THE SID W. RICHARDSON FOUNDATION Using E-Mail as an Evaluation Tool An interdisciplinary studies course lends itself very well to group projects and discussions about diverse topics. When I first began to teach Human Thought and Learning, students would give me feedback about what they learned, about how well I presented the material, and how well they mastered the objective for the day. Until this semester, that feedback usually took the form of “one-minute essays.” Since we have a computer network at our fingertips and access to a world of information from our desk- tops, I decided to try something different. With the help of our campus MIS director, I set up an electronic bulletin board for my 60 students and assigned them the task of responding to my assessment questions. Early on, I had questions about potential problems: (1) How can I give access to the largest number of students using the smallest number of new user accounts? (2) Will students respond to the new system as well as they did to the “in class” version since they must go to the terminals on their own time to respond? (3) Will students benefit from learning how to use the computer as a communication tool? (4) Because they have to go through the Internet menu to find my questions, will students begin accessing the Internet more often? (5) Will students benefit from being able to read one another’s responses to the on-line bulletin board? The answers to these questions are encouraging: ¢ In order to give access to the greatest number of students while opening the fewest computer accounts, our MIS director decided to create one student account, called INTER_STU, and have all students log onto that account to use the bulletin board. This worked fairly well. The only com- plaint came from one of our newborn computer fans who wanted to receive e-mail. The campus computer experts are now working on providing access for all of our 2,500 students. [Question 1] ¢ Not only have my students responded consis- tently, they now remind me to put something on the bulletin board every day before I leave class. Since this is coming from a group of students known generally as “non-writers,” with little computer experience, I consider this a real accom- plishment. [Questions 2 and 3] e Once students see the Internet menu, they can’t wait to explore. One of my goals for the next year is to get them to use Internet resources to com- plete other assignments. [Question 4] ¢ Students seem to benefit from reading one another’s responses to the questions. Several of them mentioned in class discussions that they had never looked at a certain issue from a point of view other than their own; reading their class- mates’ responses appeared to broaden their experience. Another benefit came in the form of improved writing skills. Knowing that others were going to read their work made the students pay more attention to the quality of what they wrote. Since some of them were “non-writers,” I encouraged them to work in pairs. Members of each of the pairs showed remarkable improve- ment on other written assignments. [Question 5] Computers can be used to enhance instruction, but what I hadn’t considered before was using the com- puter for instructional assessment. My students not only mastered the objectives, but they accomplished some other less obvious learning objectives—e.g., improved communications skills, greater tolerance for different ideas, and a higher level of computer literacy. The experience has been good for all of us. Mary Gene Ryan, Dean, Arts and Sciences For further information, contact the author at Aiken Technical College, P. O. Drawer 696, Aiken, SC 29802- 0696. THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD) Community College Leadership Program, Department of Educational Administration College of Education, The University of Texas at Austin, SZB 348, Austin, Texas 78712-1293