issue 29// vol 46 life & style // no. 13 EI EI Ugh! » Applying for EI was easy, getting to the second round is damn near impossible Craig Allan Staff Writer ike many Canadians, I have found myself unemployed due to coronavirus. Yes, | have my income from the paper, but it’s not really enough. So, I had to sign up for the Canadian Emergency Response Benefit (CERB) payments. I originally did it through Employment Insurance (EI), applying a couple of days after I lost my job. After some initial worries, I received the first payment in April. Now though is the time to sign up for the second month of payments, and that is proving to bea herculean effort. Last week I started the process of signing up for May’s payments. I did not realize that I had to put in a bi-weekly report if I signed up through EI, so I had to go back to write in the results for mid- March. They haven't yet approved the EI report that I sent a week ago, and they've suggested that I should call them. So, I decided to call them. After going through the opening messages, which you cannot skip even though they just tell you the same information, English or French, emergency benefit plan blah, blah, blah, you eventually get to the menu where you can contact a representative. I press zero, happy my EI nightmare is going to end and... “due to high call volumes, we are unable to take your call at this time— please call back later.” When? When is the best time to call back?! If the call volumes are high now, they will never be low! Why can't I send an email, leave a message, or have EI do the intelligent thing and just automatically approve my EI claim without the struggle? Better yet, why can’t they just allow everyone to sign up through the CERB, which I have read is only asking for a few things like personal info, social insurance number, and confirmation you meet the requirements?! For this pandemic, I have been very understanding of the imposition the government is in. Even when I felt they were being stubborn by introducing the CERB and then only gradually changing the rules of applying to include people who were excluded from the program initially. I was calm about it because | know this is such an unprecedented event in modern Canadian history, so I accept Coronavirus di (COVID-19) that the government is going to stumble a bit when it comes to the implementation of things like this. However, my patience is running out. People need to be able to contact Service Canada for issues like this. The lines should be going 24/7, especially if the service offices are going to remain closed. Speaking of the service offices, they really should be reopened. If places like Superstore and the Royal Bank can pO apply for the CERB through either Service Canada or the ¢ Agency (CRA) ~ not both, install plexiglass protectors, then so can the government. If you don’t have enough people to man the phones, then you need to open up the service centres. People like me are getting trapped with no other options. We are getting close to May, and I do not see any effort to make this better. Either roll the EI into the CERB system or make it easier. Douglas’ Recipes for Douglas Students >» Beef Pinwheels with Mash Potatoes and Maple Carrots nN RL EI David Douglas Contributor delicious and complex looking dish, this meal is certainly dressed to impress any guest you serve it to! Ingredients: + kitchen twine + 2 beef flank steaks (thin) + tred bell pepper (cut into thin “sheets”) * a handful of spinach leaves * a few slices of your favourite cheese Sides: * 2 cups carrots (cubed) + 1/4 cup maple syrup + 2 tbs chives (chopped) + 2 large red potatoes (cubed) * 1/4 cup cream + 1 tbs butter or margarine + salt and pepper to taste All the hard work in this recipe resides in the prep. Start by sterilizing a large space on your countertop—this is going to get messy. Take two pieces of kitchen twine (for the two beef flanks) at 18 to 20 inches (45 cm to 50 cm) long and tape the ends down parallel to your counter about one inch (2.5 cm) apart. Lay your first flank steak on the counter width-wise on the string, leaving four or five inches sticking out on the left—as we will be rolling them from the right. Lay the second flank just overlapping the end of the first. Don't worry if your flanks lay out longer than your string. Season your flanks to your liking. Simple salt and pepper will do the trick, but feel free to use your favourite steak spice or smear ona thin layer of BBQ or Teriyaki sauce. In thin layers along the length of the flanks, lay down your cheese, spinach, and red pepper sheets. From the right side of your flanks, slowly and carefully begin rolling the flanks up over the layers on top of itself as tight as possible without all the ingredients Photo by Morgan Hannah squeezing out of the sides. Once rolled into a log, remove the tape holding the strings and tie the meat bundle together. Using a sharp knife, cut the excess off the ends of the log—at least a1/2 inch from the string. If all went well, you should have two one-inch thick spirals of meat, cheese, and veggies. Ina pair of pots, boil the potato and carrot cubes separately. Once the potatoes are soft and ready to mash, drain both pots of water and begin to heat up an oiled skillet on medium heat. Now, I usually multitask here to get everything done around the same time. If you do not think you can complete the potatoes and carrots while frying the pinwheels, finish the sides before moving on. Carefully place the pinwheels in the hot pan and return the drained carrots to the stove at a simmer. While the beef sizzles, add the maple syrup to the carrots and the cream and butter to the potatoes. Stir the carrots in the maple sauce occasionally and begin mashing the potatoes. Once the meat has browned up to the strings and the bottoms have a good sear on them, flip the pinwheels. Remove the carrots from the heat and stir in the chopped chives (if available, try adding some smoked paprika to elevate the dish) and finish any mashing you have left with the potatoes. Once the pinwheels have a nice sear on both sides and the meat is cooked to your desired temperature, serve and eat. Make sure to not eat the string. Photo by Billy Bui