INSIDE DOUGLAS COLLEGE / MARCH 6, 1990 CONFESSIONS OF A PAYROLL OFFICER by Jane Maltais W:. a turnover of 150% and 20 plus engineers who see personnel management as a challenge to be over- come using the “anything is possible” method, it is all you can do to maintain even a basic level of professionalism. They hire, fire, lay-off, and change employees’ status faster than you can say “ROE.” They promise the moon on - Tuesday, expect delivery on Wednesday, followed by up-to-date reports on Thursday. Then just as the dust is « settling, they tell someone just hired ° that “they don’t have to have tax withheld if they don’t want to.” On a good day, you have a new employee whose Employment Letter you have yet to see; a lay-off notice for someone who left last Monday; five people who have already been paid over-payment, tardy payment; too many deductions, not the right deductions, their dogs’ puppies and the fact that their mother-in-law has been there since June. They tell you the intimate details of their financial situation and their lack of cash flow - the fault of which is entirely yours. They expound on their various illnesses, unruly children and their overdue mortgage payments. They insist that they know their bank account numbers off by heart and can recite birthdates and children’s second names on cue. You are advised and expected to keep track of everyone in the company to whom they are either speaking or not speaking on a weekly basis. Somewhere between the reception desk and your office (otherwise known as The Gauntlet) you are expected to remember two new addresses, complete with postal codes; a salary increase, a new dependent; an old employee’s new employer; and what happened to George Adams’ left-over sick-time from 1987. By the end of the day, you will have explained to the new employee why he doesn’t get three weeks vacation as promised; the second year employee why he can’t join the pension plan the same year that his supervisor told him he could; and | Appts. @& but whose the terminating “ ss oem, employee that 2:00 == timesheets = po are missing, — EES someone who 10:00 = want’ to add a dependent to a dental plan he does not 11:00 == 12:00 cM 4:00 4 S O00 sa participate in; an OHIP invoice that still has two people on it that you've never heard of and four urgent telephone messages from yesterday. On a bad day—weell, fill in theblanks! You get blamed for non-payment, leaving in September doesn’t mean he still gets three ‘weeks vacation for the year. It is almost a relief to shut yourself in your office and calculate W.C.B. premiums. DID I JUST SAY THAT? Stephen Lewis Friday, March 16, 7:30 p.m. Woodward Instructional Resources Centre 2194 Health Sciences Mall, Lecture Room #2, UBC $5 admission Opening Address for "Environment & Health Globally: Strategies for Action" A weekend working session for health care workers, en- vironmentalists and all who are concerned about our planet. For more information, call the Oxfam Global Health Project at 738-2116.