oy “Sy VOLUME XV, NUMBER 26 8 INNOVATION ABSTRACTS PUBLISHED BY THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD), COLLEGE OF EDUCATION, THE UNIVERSITY OF TEXAS AT AUSTIN « WITH SUPPORT FROM THE W. K. KELLOGG FOUNDATION AND THE SID W. RICHARDSON FOUNDATION Formative vs. Summative Evaluation Faculty often voice concerns about end-of-term course evaluations. To begin with, many instruments used in the evaluative process do not clearly discern between instructor and course evaluations. Even more important, perhaps, most institutions administer such devices at the termination of the quarter /semester, and so the feedback is history, a postmortem. I always have felt some remorse for those students I failed to touch, as well as remorse for myself for not having been more perceptive and proactive in the intervention process. The unfortunate part of this saga, of course, is that it is too late—too late for anything except a firm resolve for the future. Remember evaluation classes? Remember terms like summative and formative? With summative, the name says it all—“sum.” It is very effective for providing final statistics regarding the nature of a program and accountability assessments; unfortunately, it does not do much good for the ongoing process. On the other hand, evaluation courses also posit formative evalua- tion as a technique which can provide continuing feedback. Stufflebeam, a noted evaluation expert, divided the evaluative dimension into goals, design, process, and product. We as educators can actually control all four dimensions of our courses if we decide upon this alternate means of gathering information regarding our process, our product, our design, and our | oals. ; For me, it started this way. | wanted to know how well students were assimilating the information | was teaching. I also was interested in getting some feedback from students on my facilitation process. Moreover, I was interested in whether students were meeting their end of the “educational contract.” To achieve this goal, I devised a feedback sheet or what I called a “progress report.” | used this term because I did not want students to get caught up in the jargon of evaluation, yet | wanted the whole process, my role, their role, to be reconsidered before the term moved along too far. I simply asked them to supply me with four bits of information. 22628 The first section of the questionnaire asked students to list or identify some things they had learned over that period. | felt this was a useful query since it would reinforce in the minds of the students what they had been responsible for during that time. In addition, it would let me know if what I perceived as “information to be learned” was indeed the same as the perceptions of the students. Many students listed objective, quanti- fiable bits of information, such as syntax; a few spoke of more sophisticated cognitive achievements. As the instructor, you have the option of asking for specific or general principles. The second portion of the questionnaire asked students if they had learned up to their potential and what, if anything, the instructor could have done to facilitate the learning process. From my perspective, this is the most important part of the report. If we are interested in intervention and dealing with potential problems, chances are students will respond to this question in a way which will provide much guidance for the instruc- tor. Comments such as, “I’m linear; please do more book work” and “Could we do more of this, or more of that” and many other requests that students view as possible solutions to their learning impediments. One student candidly suggested that I do less talking. Using student comments, I try to alter and modify my teach- ing to more effectively meet learning needs. The third question asked what they as students could have done to enhance the learning process. | envisioned this statement as a moment when the student could be honest and make a leveling comment in terms of their involvement in the course. Obviously, I want students to ask themselves the questions, “Am I working to the best of my ability?” and “Am trying as hard as I can?” and “What more could I do?” This portion of the questionnaire might sound like a dose of reality therapy. It is. Some students just admit that they have not worked up to their standards; others respond by saying, “I’m doing as much as I can, and I’m satisfied with it.” But others are not satisfied with their effort, and they pledge to reform. As a matter of record and also as another mini-dose of reality therapy, I asked students to indicate how many classes they had missed and how often they had arrived late to class. | used this information to cross- check my official attendance roster and to remind THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD) Community College Leadership Program, Department of Educational Administration College of Education, The University of Texas at Austin, EDB 348, Austin, Texas 78712