INSIDE DOUGLAS COLLEGE / AUGUST 7, 1990

 

 

 

HEALTH PROGRAMS

¢ October.

M1 CPR A, 0900-1300, Room TBA

Do you know the "signals" of a heart attack?
What action steps would you take to help a
heart attack victim? Come on — learn to bea
first responder during this four-hour course!
Put your heart into it! (Red Cross certificate
issued) Pre-registration is required - please
call 527-5472 or local 3001 between 10:00
and 4:30 daily. Quote course #V903 -31101E

W24Getting Ahead of the Pack (Stop
Smoking Program), 0900-1200,
Room TBA

This workshop will provide the opportunity
for discussion and sharing of techniques to
assist you to stop smoking. Pre-registration
is required - contact Personnel (5440).

F26CPR A, 0900-1300, Room TBA

Do you know the "signals" of a heart attack?
What action steps would you take to help a
heart attack victim? Come on — learn to be
first responder during this four-hour course!
Put your heart into it! (Red Cross Certificate
issued). Pre-Registration is required - please
call 527-5472 or local 3001 to register
between 10:00 and 4:30 daily. Quote course
# V903-31101F.

COMMUNICATIONS
SKILLS

¢ October.

TH11Customer Service Training,
0900-1600, Room TBA

This workshop is designed for any
employee who is required, on a regular
basis, to interact with the public.
Opportunities will be made available for
participants to explore ways techniques for
providing high quality service and for
dealing with difficult or hostile clients.
Pre-registration is required - contact
Personnel (5440).

M22What’s the Difference,
0900-1200, Room TBA

Using the most used personality
questionnaire in North America, you will
discover your own preferences and how you
can both capitalize on your strengths and
accept and appreciate those different from
yourself. Examples and discussion

questions will deal with both work and
personal situations.

e November.

TH1Working Together, 0900-1600,
Room TBA :

This workshop provides an introduction to
the Myers-Briggs Type Indicator which can
help you to determine and appreciate your
own personality type and also appreciate
the gifts that others bring to communication
and problem-solving.

SUPERVISORY
SKILLS/MANAGEMENT
DEVELOPMENT

¢ October.

TH25interviewing and Selection of
Staff (for Supervisors and
Managers) 0900 - 1200, Room TBA

This workshop is designed for managers
and supervisors who are responsible for the
recruitment and selection of staff.
Participants will discuss interview and
selection strategies and the impact of
Human Rights legislation on the selection
process. Pre-registration is required -
contact Personnel (5440).

F23Effective Supervision - A Basic
Tool Kit for Supervisors: A
Workshop Focusing on
Supervision in a Union
Environment, 0900-1600, Room
TBA

This workshop is designed for new
supervisors, experienced supervisors who -
are seeking formal training, and managers
responsible for the direction and/or training
of supervisors. Methods will include small
group discussion, use of case studies, video
clips, and opportunities to practice new
skills with peer feedback. Pre-Registration
is required - please call Personnel (local
5440).

Seb ebb ae be a

If you have any questions with regard
to any of the above workshops or if
you require clarification with respect
to eligibility please contact the Person-
nel and Labour Relations Department,
local 5440.

 

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