oe Car VOLUME XVII, NUMBER 7 st INNOVATION ABSTRACTS PUBLISHED BY THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD), COLLEGE OF EDUCATION, THE UNIVERSITY OF TEXAS AT AUSTIN * WITH SUPPORT FROM THE W. kK. KELLOGG FOUNDATION AND THE SID W. RICHARDSON FOUNDATION Using Media to Deliver the Message Distance learning instruction is routinely delivered via Internet, cable TV, multi-media, CD-ROM, fiber optics, loaned audio cassettes, and ITFS, to name but a few methods. Speculation about future delivery mecha- nisms sounds like science fiction. We are witnessing a revolution in teaching and learning. Yet when we look beyond the curriculum, when we examine the ways in which we communicate with our staff and students on a daily basis, we often are decid- edly low-tech. We are still comfortable with writing a memo, printing and mailing a class schedule, sticking a post-it note on a flier, or calling a meeting. We readily associate innovation and technology with instruction but manage our own administrative affairs in a more conventional fashion. If we have the technology to make instruction more exciting and meaningful, should we not use the same technology to make our professional development activities and daily communication tasks easier and more enjoyable? Many colleges do, and we offer some examples here. Communicating with Adjunct or Part-Time Faculty There are more than 200,000 adjuncts nationwide. Almost two-thirds of all community college classes are taught by adjuncts, representing 30% of all credit instruction and nearly 100% of non-credit classes. In California, we often call them “freeway fliers,” educa- tors who teach part-time at one or more community colleges, often logging 100+ miles a day to teach classes at several locations for different employers. Often (and unfortunately) they are hired at the last minute; given a syllabus and a cursory orientation to the college, division, or department; and told not to worry. Professionals such as lawyers, accountants, and manag- ers, brought on board to teach because of their discipline expertise, can only shake their heads when given such poor preparation for their first teaching assignment. When this situation occurs, college statements about educational excellence, caring attitudes, and valuing staff contributions are hollow and self-serving. Nor should we become smug just because we have developed a thick adjunct faculty manual. It will probably be reviewed in haste by the harried adjunct, who gets no better sense of his new job or employer. Burying the adjunct in a mound of policies and proce- dures will not cause learning to take place in either teacher or student. One innovative attempt to reach and orient this often underserved but vital contributor to our educational efforts is a recent video package from St. Petersburg Junior College, entitled “Excellence in Adjunct Instruc- tion.” The program offers three video components on teaching in a community college, preparing for success- ful teaching and learning, and responding to diversity. Augmenting the videos are printed guides for both the prospective adjunct and the institution. The videos touch all the important points without making them location-specific, thus allowing individual colleges to fine-tune their orientation activities around the St. Petersburg tapes. Issues such as ADA legislation, ethics, sexual harassment, standards of professional conduct, college support services, and ethnic and cultural diversity are handled in a professional manner. The real-life situations and scenarios allow the viewer to relate immediately to the issue at hand, and the printed adjunct guide augments the visual presentation in an effective way. Many college orientation programs for adjuncts decentralize the process, making it a departmental challenge (or problem). Incorporating this video package into the local orientation process ensures that each adjunct will undergo a uniform experience, and the burden of repeating materials each time a new adjunct is hired is greatly reduced. Developing Faculty and Staff In a recent keynote address before the annual confer- ence of the Association of California Community College Administrators, President Steve Mittelstet used examples of videos produced at Richland College (Texas) to illustrate their approach and commitment to staff development. The excerpts were informative and humorous, and they gave the impression that the college was a caring and fun place to be. In one videotaped sequence, administrators partici- \ THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NISOD) ‘Community College Leadership Program, Department of Educational Administration College of Education, The University of Texas at Austin, SZB 348, Austin, Texas 78712