reaction ofa student who hasn’t read it or even heard about it? What's the difference between a teacher saying “Please turn in your papers so I can mark them” and “Please turn in your papers so I can read them’? (c) Making tests work not only for measurement of learning, but for the review and reinforcement of learning--The motives behind testing do vary. 6. Require that students’ correspondence with the college be literate. (Once, after I had returned a waiver request which was riddled with writing errors, the student immediately sat down in my office and, without aid of a dictionary or tutor, rewrote the petition, error-free.) Some of what passes for illiteracy is mere care-less-ness. If in your college only composition teachers evidence they value literacy, that's a powerful signal which students will pick up easily and quickly. If your school really wants to risk being radical, try having all teachers demonstrate in their classes that they value literacy in both their students and them- selves. 7. Offer a short class in study skills. Consider teaming it with a class in which attrition is usually high. Stu- dents would enroll in both classes, and the teaching of study skills would be tailored for success in the companion class. 8. During the first days, all classes should meet for the full scheduling period. No dismissing early for pur- chasing texts or because all students are not yet enrolled; teacher-student time is precious. Spend some time on ice-breaking activities which expedite learning students’ names, learning something about each one, and helping students get to know the instructor. Activities which foster the forming of mutual self- help study groups are especially valuable; community college students have minimum opportunities for organizing such support groups. We should try hard to disregard the vestigal Puritan ethic which labels these efforts frivolous. They're not. Making such efforts with empathy, naturalness, and humor, the out- comes can predispose a student to want to learn in the class. 9. Don’t miss opportunities to compliment colleagues. If you’re an administrator and you learn of a faculty member's special effort or success, send a note of congratulations and thanks. It’s much more fun than writing another memorandum on registration procedures. If you're a faculty member and your dean (by chance) does something right, write a note or make a phone call. Most of a dean’s day is filled with agenda items which are less than pleasant. Help your dean keep his perspective by brightening his/her day. Share pride in each other's successes. It helps make a joyful workplace. 10. Take or call; don’t send. If you refer a student to a counselor or to the library or to the records office or to another faculty member, walk there with the student and make the face-to-face introductions. Many stu- dents get lost, often to suit their own purposes, somewhere between the sender and the receiver. If campus layout or time pressures absolutely forbid taking those few minutes required to walk with the stu- dent, at least--in the student’s presence--phone the place he/she is to go or the person he/she is to see. Then you can say to the student, “Mrs. Hardy is free now and is looking forward to meeting you.” Details can make a difference. We cannot solve megaproblems without close attention to the “small stuff.” Answer to the question in #1: Texts having the highest reading levels are most likely those used in nursing. Manuals used in voc-tech courses are likely to be written at grade-level equivalents of 15-17. Other subject areas often have excellent and appropriate texts written at the 10-12th grade level, but there are usually no substitutes for the actual technical manuals which need to be used in voc-tech courses. tee | DOUGLAS COLLEGE John Weber Dean of Instruction ARCHIVES Central Oregon Community College ts For further information, contact the author at Central Oregon Community College, 2600 N.W. College Way, Bend, OR 97701. Suanne D. Roueche, Editor October 19, 1984, Vol. VI, No. 28 INNOVATION ABSTRACTS is a publication of the National Institute for Staff and Organizational Development, EDB 348, The University of Texas at Austin, Austin, Texas 78712, (512) 471-7545. Subscriptions are available to nonconsortium members for $35 per year. Funding in part by the W. K. Kellogg Foundation and Sid W. Richardson Foundation. Issued weekly when classes are in session during fall and spring terms and monthly during the summer. © The University of Texas at Austin, 1984 Further duplication is permitted only by MEMBER institutions for their own personnel. ISSN 0199-106X