VOLUME XI, NUMBER 3 #8 INNOVATION ABSTRACTS PUBLISHED BY THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT, THE UNIVERSITY OF TEXAS AT AUSTIN WITH SUPPORT FROM THE W. K. KELLOGG FOUNDATION AND THE SID W. RICHARDSON FOUNDATION What I Learned in Math 001 Foundations of Mathematics, Math 001, is not a highly regarded course by faculty or staff at Triton College. The low level of course content engenders negative feelings toward students who place into the course, and the course lacks prestige for college faculty. This combination results in staffing problems and is considered a likely explanation for a low percentage of course completers. For many reasons, students do poorly on the mathe- matics placement test. Some students clearly lack or have never learned basic math skills. Others may have had some mastery at one time but have adopted bad math habits; the result is common errors in problem solving. A third group has simply forgotten math skills; in actuality, they need a refresher course. The course content is divided into four topics: whole numbers, fractions, decimals and percents. Even the least mathematically inclined person perceives these topics as belonging to an elementary curriculum. This is affirmed in the textbook title which contains the word “arithmetic.” | have always enjoyed, at times loved, teaching math. | have always thought of myself as an effective teacher. | have always been pleased with the student evalu- ations and other feedback. However, Math 001 had some very troubling aspects. | perceived students as unmotivated, tardy, truant and totally disinterested. The department course completion rate for Math 001 was approximately 50%. Many 001 students’ lack of interest in my instruction caused me to feel that much of the fault lay with them. If they would only “get their acts together,” they would complete the course. As Chair of the Math Department at Triton, I sched- ule all of the math faculty assignments. Math 001 is an unpopular assignment. | had not taught the course for over a year; so to avoid any repercussions from other math faculty, I scheduled myself to teach two sections of Math 001 in summer 1987 and one section in fall 1987, I thought of ways to improve instruction and com- pletion rate. In the summer sections I tried a new organizational presentation and testing approach. Success was somewhat better, but both samples were small; and | did not feel satisfied that | had made a significant improvement. I took on the fall semester with missionary zeal. | was determined to make Math 001 a success. My spirit was dashed the first day of class. | walked into the usual sea of faces—no smiles, just looks; not hostile; not friendly. During the third week of class, | put a new plan into action. | asked students to meet with me in my office for a brief five- to ten-minute interview. I believed this personal approach would help me chart their progress and ensure they were doing their work. | took my appointment book to class and personally contacted students to set an appointment at their convenience. This necessitated my being in the office many more hours than usual. One student could only “squeeze me in” on Saturday. | agreed to the meeting. Again my spirit was saddened. Within the next few days, only three of the first 12 appointments were kept. My first reaction was, “What a bust of an idea.” | felt this was just another example of their lack of responsi- bility. However, I decided to persist. At the next class meeting, I rescheduled the students who had missed their appointments and chided them for their forgetful- ness. I verbally reminded all who had appointments in the upcoming days. The students began showing up at my office on time. The conversations, a more appropriate word than interviews, were lasting longer and longer. A few students stayed 30 to 40 minutes. We talked about their progress in class and their plans for the future. Some students were very definite about their plans. Others were undecided, but very open to suggestions. Several students needed academic counseling, and we reviewed catalog requirements. I asked each student about his or her interests. I began to look forward to and enjoy our conversations and the insights I gained from each person. I was continually amazed at the many accom- plishments of each student. I became acquainted with a young woman who was a social worker at a home for retarded adults. We talked at length about her job. Some of her stories were heartrending, and I gained a new respect for the gener- osity and patience required in her job. Her plan was to become a chiropractic physician. I met a 65-year-old gentleman who told me about his 40 years of service as a registered nurse. He was EDB 348, Austin, Texas 78712 THE NATIONAL INSTITUTE FOR STAFF AND ORGANIZATIONAL DEVELOPMENT (NiSOD) Community College Leadership Program, The University of Texas at Austin