INSIDE DOUGLAS COLLEGE / AUGUST 21, 1990

 

 

 

please call 527-5472 or local 3001 to register
between 10:00 and 4:30 daily. Quote course
# V903-31101F.

COMMUNICATIONS
SKILLS

* OCTOBER

TH11Customer Service Training, 0900-1600,
Room TBA
This workshop is designed for any
employee who is required, on a regular
basis, to interact with the public. Oppor-
tunities will be made available for par-
ticipants to explore ways techniques for
providing high quality service and for deal-
ing with difficult or hostile clients. Pre-
registration is required - contact Personnel
(5440).

M22What’s the Difference, 0900-1200, Room
TBA
Using the most used personality question-
naire in North America, you will discover
your own preferences and how you can both
capitalize on your strengths and accept and

appreciate those different from yourself. Ex-

amples and discussion questions will deal
with both work and personal situations.

* NOVEMBER

TH1Working Together, 0900-1600, Room TBA
This workshop provides an introduction to
the Myers-Briggs Type Indicator which can
help you to determine and appreciate your
own personality type and also appreciate
the gifts that others bring to communication
and problem-solving.

SUPERVISORY
SKILLS/MANAGEMENT
DEVELOPMENT

* OCTOBER

TH2SInterviewing and Selection of Staff (for
Supervisors and Managers) 0900 - 1200,
Room TBA
This workshop is designed for managers
and supervisors who are responsible for the
recruitment and selection of staff. Par-
ticipants will discuss interview and selection
strategies and the impact of Human Rights
legislation on the selection process. Pre-

registration is required - contact Personnel
(5440).

F23Effective Supervision - A Basic Tool Kit
for Supervisors: A Workshop Focusing
on Supervision in a Union Environment,
0900-1600, Room TBA
This workshop is designed for new super-

visors, experienced supervisors who are
seeking formal training, and managers
responsible for the direction and/or training
of supervisors. Methods will include small
group discussion, use of case studies, video
clips, and opportunities to practice new
skills with peer feedback. Pre-Registration
is required - please call Personnel (local
5440).

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If you have any questions with regard to
any of the above workshops or if you re-
quire clarification with respect to eligibility
please contact the Personnel and Labour
Relations Department, local 5440.

PREVIEW OF FACULTY
PROFESSIONAL
DEVELOPMENT
ACTIVITIES

Following are examples of activities which
are being planned for the Fall 1990 Semester:

Internal

¢ Learning Styles

* Community Exchange Program

* The Role of the Consumer (the Garbage
Lady)

¢ Instructional Media Services Open House
and Workshops

¢ In House Computer Supports to Classroom

* The Future — History Planning Process

¢ Women’s Ways of Knowing

* Faculty Performance Review Process

External
* Getting the Most From Students’ Writing —
SFU

* How Am I Teaching? — SFU
¢ Classroom Research — OK

* Cooperative Learning — BCIT
¢ (Johnson Bros)

Details will be printed in this column, in the
Faculty Professional Development Newsletter
or call Eugene Hrushowy, Faculty Professional
Development Consultant (local 5122). il

 

 

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